.png)
What We Learned from the 2023 Association Member Experience Survey
Higher Logic
NOVEMBER 16, 2023
The post What We Learned from the 2023 Association Member Experience Survey appeared first on Higher Logic.
< 
How to Improve Your Organization’s Member Experience: 14 Tips for Events, Engagement & Beyond
EventMobi: Association Events
SEPTEMBER 13, 2023
Excitement, pride, gratitude—all of these emotions can stem from a positive member experience! So how do you improve your member experience? Member experience describes how people view, feel about, and engage with your organization’s brand. But first… Why Does Member Experience Matter?
Join 68,000+
Insiders
Sign Up for our Newsletter
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Three event survey strategies to gain actionable insights at your association
Nimble AMS
FEBRUARY 24, 2023
Gain actionable insights on the current status of your association’s events when you conduct routine surveys. With surveys, you’ll discover areas where your events are performing well and areas where you’ll need to improve. You’ll also learn how you can enhance the attendee and member experience.
Survey 
140
140 
Tiny Kindnesses to Improve Our Member Experience
Smooth The Path
JUNE 1, 2021
Somebody at the TSA figured out how to transform a potentially terrifying experience for little kids into an adventure of intrigue and excitement. What bits of your member experience feel like drudgery for members? Perhaps we could find the little shifts that flip the experience into something great.
The ROI of Smarter AMS: The Member Experience
GrowthZone
JANUARY 11, 2022
A powerful AMS helps your organization streamline its internal processes so that your leadership and staff can focus on the member experience. Engaged members will renew their contracts and recruit colleagues who help your organization grow and support your mission. Learn more about the ROI of a smarter AMS».
Embrace Personalization and Improve the Member Experience
Nimble AMS
JANUARY 31, 2020
It’s time to deliver the experience members have come to expect. Your association might want to provide a personalized member experience, but are you actually doing it? Chances are that your association wants to provide a personalized member experience. Collect and use member data.
Mastering Leadership Communication to Connect with Members
ISAE
OCTOBER 31, 2023
Mastering Leadership Communication to Connect with Members Whether you manage a social or professional fraternity or sorority, communicating with members should be one of your top priorities. With all your organization has to do on a daily basis, member engagement activities can unintentionally fall by the wayside.
Association Brain Food: 4.26.24
Reid All About it
APRIL 26, 2024
Impexium and Jeff De Cagna of Foresight First invite you to participate in The Future of Association Boards (FAB) Survey , our community’s first comprehensive tracking survey of board composition, practices and performance. Hear about the key criteria for creating content that retains members. 1 CAE credit.
Content 266
266 
The Essential Workshop Feedback Survey Template (12+ Questions & Examples)
MemberClicks
NOVEMBER 9, 2023
Workshop feedback surveys are the best way to get objective, quantifiable feedback to create experiences that continue to draw members. We’ll cover everything you need to know to create a workshop feedback survey, analyze your data, and more. What should be included in a feedback survey for workshops?
Survey 52
52 
Three Data-Informed Strategies for Better Member Engagement
Association Analytics
APRIL 1, 2024
Most associations don’t have an easy way to measure member engagement across all their different systems and touch points. And even when measured, it can be tricky to know how to use engagement scores to improve member experience and operational results.
5 things associations do every day to deliver a stellar member experience
Aptify
MAY 20, 2021
In our work with associations, we’ve learned a few things that great associations incorporate into their day-to-day world to deliver a great member experience. Here are five of them: Consider the member point of view. Your members’ needs and expectations are always changing. Personalize the member experience.
Communicating member value: Features vs.?benefits
Nimble AMS
APRIL 20, 2021
Great – you’re halfway to member growth. ability to communicate?member member value.?How How are you communicating your member value? Have you updated how you’re communicating your member value since last year? Here are two tips to communicating member value: Beware of the laundry list.
Communications 113
113 
Key Insights And Tips For A Better Member Experience
Disciple Media
OCTOBER 2, 2023
Member experience is the amalgamation of every touchpoint, interaction, and sentiment your community members encounter in your digital community. So, let’s dive in and explore some practical strategies you can use to elevate your member experience.
Improve Intergenerational Communication: 3 Tips to Attract & Retain Younger Members
Higher Logic
JANUARY 31, 2019
When Kim Lear spoke at our most recent Super Forum , she reminded us that improving intergenerational communication has never been more pertinent than now. Effective communication is all about managing expectations. Use member data to strengthen communication. Kim Lear, Keynote Speaker, #HLSF18.
Communications 184
184 
How association IT leaders can drive organizational success
Nimble AMS
JUNE 28, 2023
But how can you ensure your organization chooses the right association management software (AMS) to enhance your staff and member experience? About 50% of associations surveyed say their IT budget will increase over the next year. Here are four ways to foster effective communication with your IT leaders: 1.
Technology 136
136 
Creating a Better Member Experience
Association Analytics
JANUARY 30, 2023
And the more you’re able to understand member behavior, the better able you are to create an experience that meets their needs. Let’s break down several scenarios to show how data analytics can help improve the member experience.
Lost Members This Year? Here Are 3 Fixes for Associations
ISAE
MAY 13, 2024
Thanks to positive market changes, members’ finances seem to be in a better place, which allows them to continue paying dues. However, there are a few factors that could be harming member engagement, retention, and overall growth. Refine your communication strategies. Surveys and thank you messages. Embrace technology.
Los Angeles 93
93 
Association Brain Food: 11.17.23
Reid All About it
NOVEMBER 17, 2023
The weekly list of free educational events and resources for the association community… Professional development trends survey. Please take six minutes (or less) to complete this survey from Leading Learning/Tagoras. AMS/CRM selection survey. Data about organizations serving adult lifelong learners is hard to find.
Price 261
261 
Association Brain Food Weekly: 1.28.22
Reid All About it
JANUARY 28, 2022
Take Your Silent Auction to the Next Level: Raise More Money, Free Up Staff Time and Create an Unforgettable Member Experience. The superman of silent auctions is going to lead a conversation alongside a few of his clients about how they revolutionized the silent auction experience. Fri 1/28 at 1 p.m. Tue 2/1 at 12 p.m.
Newsletter 195
195 
6 Ways Associations Can Use Webinars to Engage Members and Increase Non-Dues Revenue
Higher Logic
MAY 20, 2020
Check out these six ideas for creating engaging webinars that deliver a valuable experience to your association’s members: Create Educational Opportunities. Use Webinars to Communicate. Onboard New Members. We're doing weekly events, all about fostering deeper connections between you and your members.
Revenue 296
296 
Best practices for a successful AMS implementation and launch
Nimble AMS
MAY 20, 2024
Maybe you want to enhance the member experience or to advance staff processes? Additionally, the organization valued Nimble AMS’ dynamic reports and dashboards and member management features. Develop a c ommunication s trategy Consider creating a communication plan to inform your members about your AMS launch.
Software 141
141 
2016 Benchmarking Study Reveals Association Communication Hurdles Remain
Association Adviser
OCTOBER 13, 2016
Each year when Association Adviser and Naylor Association Solutions launch the Association Communications Benchmarking Study , we certainly hope to see measurable improvements in the ways associations communicate with members. Create a master calendar with dates & times for all member touchpoints: [link] @AssocAdviser.
How to amplify member voices to create a culture of thought leadership
Nimble AMS
JUNE 15, 2022
You can learn more about the industry by listening to both your staff and members. Association staff have routine contact with members and will likely understand the member experience better than you. Plan to have ongoing meetings with staff to gain insight into the issues members are facing. Meet with staff.
Leadership 99
99 
Association Brain Food Weekly: 1.21.22
Reid All About it
JANUARY 21, 2022
Membership survey. Please participate in MGI’s 14 th annual Membership Marketing Benchmarking Survey , our industry’s most comprehensive and valuable study on membership marketing. The survey closes next week so don’t delay. Marketing, membership and communications awards. Marketing, membership and communications awards.
Survey 195
195 
2024 Association Outlook: Embrace the Change
Association Freak
MARCH 1, 2024
Rebound in Member Growth After a decline in 2021 and 2022, associations are witnessing a significant rebound, with member growth rates reaching their highest since 2016. The MGI 2023 Membership Marketing Survey found that 49% of associations report growth, contrasting to 26% in 2021.
Revenue 72
72 
Survey: Nearly Half of Association Executives Say They’re Using Zoom for Virtual Conferences
Protech
JUNE 17, 2020
Among association professionals surveyed, nearly half are using or considering Zoom for their virtual conferences. Survey Results via Protech Associates). At the time of this survey (late April 2020), Zoom ’s popularity had already exploded , allowing it to grab hold of the largest market share in the virtual meeting space.
Survey 52
52 
Association Brain Food: 1.26.24
Reid All About it
JANUARY 26, 2024
Last year, 814 associations participated in MGI’s survey, which benchmarks the practices used by associations to recruit, engage and renew members. The 2024 survey is now open. Please help our community by taking the time to participate or forwarding it to a colleague on your association’s membership team. .
Survey 256
256 
Embrace the Future: How Associations Are Thriving in 2024
Association Freak
MARCH 2, 2024
REBOUND IN MEMBER GROWTH After a decline in 2021 and 2022, associations are witnessing a significant rebound, with member growth rates reaching their highest since 2016. The MGI 2023 Membership Marketing Survey found that 49% of associations report growth, contrasting to 26% in 2021.
FAQ 72
72 
3 ways to attract the next generation of members to your union
Aptify
JULY 18, 2023
Here are three ways that Aptify membership management software by Community Brands helps you attract younger members to, and engage them with, your labor union: 1. Use targeted communications. Targeting your communications is a must-do these days for effective member recruitment and engagement.
Top Ten Data Challenges (And Solutions) for Associations
Association Analytics
JUNE 21, 2023
This leads to better communication, and over time, a more organized set up so you won’t be overwhelmed by where to go for the data you need in the moment. If you’re asking members to fill out a survey, provide an incentive for them. Be creative in how you collect your data. And of course, make it easy!
Team 319
319 
Association Brain Food: 4.19.24
Reid All About it
APRIL 19, 2024
Bulletin describes how member apps help improve member engagement by providing centralized communication channels for members. Take the 2024 Panels Report Research Survey conducted by Kristin Arnold. The secret might lie with those who have already been part of your journey—your lapsed members. 1 CAE credit.
Newsletter 250
250 
Association Brain Food: 11.3.23
Reid All About it
NOVEMBER 3, 2023
Chapter communications. Billhighway explains how to help chapter leaders become better communicators so they can more effectively run and promote their chapters. They describe how to first improve your communications (and relationships) with chapters so volunteer leaders are more receptive and aware of your messages and resources.
Tools 272
272 
Creating a Winning Member Re-engagement Campaign
Nimble AMS
MARCH 12, 2021
Utilize the personal and behavioral data in your association management software (AMS), online community and learning management software (LMS). Incorporate the learnings from your exit surveys to spark new engagement ideas. Then, one to three months later, send an exit survey. Send no communication for some time.
Survey 95
95 
Association Brain Food: 9.1.23
Reid All About it
SEPTEMBER 1, 2023
The weekly list of free educational events and resources for the association community… Because I’m away most of next week at the Non-Dues-A-Palooza conference, Association Brain Food isn’t publishing next Friday, September 8. AI pulse survey. Engagement means different things for different members. Membership budget.
Revenue 227
227 
Member Retention in 2019: Why They Leave & 3 Ways to Keep Them
Higher Logic
DECEMBER 19, 2018
When you’ve got your members gathered a t your in-person events, whether it’s an annual event or something smaller, collect all the data you can. Online Community. If you have an online community, this is a great place to get to know your members. With the right tweaks, you can give your members the value they want.
Marketing 289
289 
Five tips to leverage change management and successfully advance your association’s goals
Nimble AMS
MAY 27, 2022
While some might view modern technology as a costly investment, leaders must understand the digital imperative in improving the member experience and ensuring organizational success. . Gather relevant data by conducting member surveys on how individuals use technology. Create a vision for change. Implement the changes.
Tips 116
116 
Association Brain Food: 11.10.23
Reid All About it
NOVEMBER 10, 2023
Check out what James Young at Product Community has to say about building and using a community engagement funnel. Member app. Unlike social media, a mobile app serves as a centralized communication channel for your members. Bulletin describes how a member app enhances and fosters member engagement.
Certificate 281
281 
How to get your board on board to adopt new association management software (AMS)
Nimble AMS
JUNE 6, 2023
The latest Community Brands Association Trends Research also found that of the surveyed association professionals, 49% say their IT budget will increase, indicating that organizations understand the value and imperative of adopting new technology to survive in the future. Ease of s taff adoption.
Software 122
122 
Why your association needs to adopt a data governance policy
Nimble AMS
AUGUST 8, 2022
But according to the Community Brands 2022 Association Trends Study , only 39% of association professionals have one! While data analytics might be communicated as a high priority, the surveyed association professionals report their confidence in the state of their member data remains weak. Download now.
Committee 117
117 
How to innovate at your member-based organization in 2023
Nimble AMS
DECEMBER 16, 2022
With 2023 fast approaching, i t’s wise to reflect on t he state of your association and overall member experience. During the past year, d id your organization experience disruption in the form of a shrinking budget or a smaller staff? If so, you’re not alone ! Members join associations for the benefits. Automation.
Innovation 100
100 
Guide to Automating Membership Renewals
MemberClicks
MARCH 18, 2024
The simple answer for associations is to create an automated membership renewal program that improves staff efficiency and enables leaders to focus resources on attracting new members. But perhaps more importantly, it creates a greater sense of value that the association is offering members.
Analysis 52
52 
Association Brain Food: 10.27.23
Reid All About it
OCTOBER 27, 2023
The weekly list of free educational events and resources for the association community… Membership benchmarks. iMIS invites you to participate in their 9th Annual Membership Benchmark Survey. Using data-driven insights and AI can help you be invaluable to your members. More info/register. More info/register. 1 CAE credit. .
LMS 256
256 
Fundamentals of Association Management: Tips and Best Practices
MemberClicks
APRIL 24, 2024
Transparency and Communications One of the most undervalued aspects of association management is the importance of consistent communication to keep members engaged and involved. Transparency and communication builds trust. Know who your target market is and the qualities of your ideal member. Reach out to them.
Association Brain Food Weekly: 10.29.21
Reid All About it
OCTOBER 29, 2021
The weekly list of free educational events and resources for the association community…. Sponsor survey. To help associations increase sponsorship revenue, the Partnership Professionals Network and Dynamic Benchmarking are conducting a survey of association sponsors to find out: Why companies sponsor associations. 1 CAE credit.
Revenue 195
195 
Let's personalize your content